Seven Senders

February 2025 to present, ongoing

Green Fern

At a glance



Client

Seven Senders GmbH

Industry

Cross-border parcel delivery and logistics for ecommerce

Headquarters

Berlin, Germany

Champion

Johannes Plehn, CEO & Co-Founder

CRM

Salesforce

Engagement

February 2025 to present, ongoing


The challenge

Seven Senders had product-market fit, a closing team that could close, and a Salesforce holding roughly 20,000 company accounts and 30,000 contacts. What it didn't have was a system to surface buying signals, prevent re-contacting unsubscribed leads, detect when known contacts changed jobs, or distinguish "this account is in active conversation" from "this account hasn't heard from us in 8 months and is fair game again." Outbound was constrained because the underlying data layer was constrained.

What Scalantec built

Scalantec functions as Seven Senders' embedded Outbound + RevOps department. Senior GTM engineers work week-to-week inside Seven Senders' Salesforce, building infrastructure across four layers:

  • Data layer. Last-customer-reply tracking. Free-for-outreach auto-flip logic that respects customer status, open opportunities, and recent activity. Duplicate prevention on every account and contact upload. Master Inbox routing that captures forwarded and out-of-office replies that previously went lost.

  • Reply classification. Every inbound reply is automatically categorized into a multi-state taxonomy that drives downstream automation. A booked meeting auto-pauses outreach to colleagues at the same account. A do-not-contact response permanently blocks. An out-of-office retries later. A "wrong person" surfaces a referral while keeping the account live.

  • Intelligence layer. AI-generated account summaries refreshed on every new task. Job-change detection on every contact, with notifications routed to account owners. Multi-signal lead scoring driven by website traffic, hiring patterns, news, and fundraising signals. Auto-creation of accounts and contacts from a website URL or LinkedIn profile.

  • Execution layer. Country-proximity, vertical, and competitor outbound campaigns across email and LinkedIn, with deliverability discipline that holds bounces below 2%.

When a contact changes jobs, a task fires. When an account raises money, a signal hits a sequence. When a positive reply lands, it auto-routes, classifies, and pauses outreach to colleagues at the same account. The Salesforce is no longer a passive database. It is an active engine.

The numbers

BREAKOUT PROOF WINDOW (AUTUMN 2025, 3 MONTHS)

METRIC

RESULT

Qualified pipeline generated

€2.6M+

High-potential opportunities (booked meetings)

38

Estimated closed-won revenue

~€500-800k at industry-standard B2B SaaS conversion rates

Outbound's role in new business

Became the primary new business channel

OPERATIONAL SCALE (14 MONTHS AND COUNTING)

METRIC

RESULT

INDUSTRY BENCHMARK

Targeted leads contacted

3,397

-

Personalized messages sent

8,135

-

Blended reply rate

8.5%

1-3%

Bounce rate

1.65%

5-10%

Flagship campaign reply rate

17.6%

~6x industry midpoint


In their words

"Scalantec successfully turned outbound into our main channel for new business. Within 3 months, they generated 54 offers and 38 high-potential opportunities, creating a qualified pipeline of €2.6M+ in potential revenue and giving us a predictable growth engine we now rely on."

Johannes Plehn, CEO & Co-Founder, Seven Senders

The engineers and stack

Engineers: Nicolas Schell, Co-Founder & CEO of Scalantec. David Weidner, Senior GTM Engineer. Senior delivery throughout, no account-manager intermediary.

Stack: Salesforce, Clay, Lemlist, Master Inbox, Bettercontact, SimilarWeb, OpenAI, Claude.

Growth Without the Headcount

Growth Without
the Headcount