ROI (Return on Investment)
The gain from an investment relative to its cost, calculated as (return − cost) ÷ cost and shown as a percentage. For sales or marketing work, the return is usually gross profit from attributed deals, not revenue. Fix the attribution window and full cost base, team time included, before launch, or the window gets picked later to flatter the number.
More terms from Metrics & KPIs
- CAC (Customer Acquisition Cost)
- LTV (Customer Lifetime Value)
- ARR (Annual Recurring Revenue)
- MRR (Monthly Recurring Revenue)
- ACV (Annual Contract Value)
- NRR (Net Revenue Retention)
- Churn Rate
- Conversion Rate
- CPL (Cost per Lead)
- GRR (Gross Revenue Retention)
- Expansion Revenue
Growth without the headcount.
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